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Frequently Asked Questions

Most orders are sent by Australia Post from Melbourne within 24 hours (Bulky or heavy items may be sent via Couriers Please)

Delivery Times
Standard Post – Most orders delivered within 6 working days. Regional areas, QLD, WA & NT orders can take a few days longer.
Free Standard Post – Available for orders over $50 and is the same service as Standard Post above.
Express Post – Takes 1 to 4 days to most places in Australia.
International Post – Orders outside Australia usually take from 1 to 3 weeks for delivery.

Credit Card – VISA, MasterCard or AMEX
PayPal – Click on the yellow 'Checkout with PayPal' button above for speedy PayPal checkout.
EFT – Electronic Funds Transfer - We'll give you our account details after you've completed Checkout
Cheque or Money Order – Details provided after you've completed Checkout

Yes. This site uses SSL security for payment processing. Your credit card details are never visible to us or stored by us. Our company (Pixus Pty Ltd) is 100% Australian owned and based in Melbourne, Victoria.

Yes you can. Call us on 1300 155 115 during business hours and we can take your order over the phone.