Expedition Australia is based in Melbourne, Victoria.
Where is my order?
We want you to receive your order as fast as possible however we are at the mercy of Australia Post.
- All orders are posted from Melbourne same day if ordered before 1:00pm or next day if ordered after.
- Orders placed on weekends or public holidays are posted the next business day.
- You’ll receive an email from us when your order is completed and posted.
- Standard Post or Free Post can take up to 2 weeks to arrive (especially if you are in a remote region) although the majority are delivered within 6 business days.
- Express Post deliveries should arrive within 1 to 3 business days from being posted to the majority of destinations in Australia.
- We retain order tracking numbers for Free Post & Express Post orders but Standard Post is not trackable.
- In the event your order was addressed correctly and is lost in transit we will send a replacement.
If you believe your order is overdue, please use the email form below to contact us.
Please use this form to email us:
1300 155 115 (During business hours)
PO Box 5038, Burnley, Victoria, 3121
Follow Steve @stevebaile
Expedition Australia is a business of Pixus Pty Ltd ABN 93 096 209 111