Contact Us

Expedition Australia is based in Melbourne, Victoria.

Where is my order?

We want you to receive your order as fast as possible however we are at the mercy of Australia Post.

  • All orders are posted from Melbourne same day if ordered before 1:00pm or next day if ordered after.
  • Orders placed on weekends or public holidays are posted the next business day.
  • You’ll receive an email from us when your order is completed and posted.
  • Most Standard Post or Free Post orders are delivered within 6 business days but can take up to 10 business days if you are in a regional area.
  • Express Post deliveries should arrive within 1 to 3 business days from being posted to the majority of destinations in Australia.
  • We retain order tracking numbers for Free Post & Express Post orders but Standard Post is not trackable.
  • In the event your order was addressed correctly and is lost in transit we will send a replacement.

If you believe your order is overdue, please email us.

NOTE: We’re on holidays and back on Monday 19th September. All orders placed before Saturday 10th September have been posted. 

Email:
Click here to email us

Phone:
1300 155 115 (During business hours)

Postal Address:
PO Box 5038, Burnley, Victoria, 3121

Twitter:
Follow Steve @stevebaile

Facebook:
facebook.com/ExpeditionAustralia

Expedition Australia is a business of Pixus Pty Ltd ABN 93 096 209 111