Conditions Of Use Of This website
Your access to and use of this website and its contents (the "Site") is subject to the terms and conditions of these Terms & Conditions, and all applicable laws. By accessing and using this Site, you (the "User" or "you" or "Subscriber") accept and agree to these without any limitation or qualification.
We respect concerns about the privacy of your personal information. Please read the following section for details about how we manage your personal information.
Collection of Information
We will request your name, email address, postcode and other information at various points on the Site.
We use these details to enable us to contact you with relevant information about Expedition Australia including, but not limited to, our newsletter, new additions to the site, products in our online shop, general news items and details of any special offers that we have been able to negotiate for our subscribers from our suppliers, sponsors and supporters.
At no time, for any reason, will we sell, rent, give away or make your personal details available to any other party for any reason. All correspondence sent to you will be sent directly from Expedition Australia. We will not forward any correspondence to you on behalf of an external party.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected on the site, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
Payments processed via PayPal are completed on the PayPal website and all data collected by PayPal including your PayPal account information or credit card information if using PayPal's credit card processing option, is managed securely by PayPal and never visible to Expedition Australia.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at contact us.
Newsletter Subscriber Privacy
When you subscribe to receive our newsletter we will send you our newsletter each time it is published as well as any other updates that we feel will be of interest to our subscribers. We will not share your personal information with anyone for any reason and we will not contact you on behalf of any other party. You are free to cancel your subscription at any time by clicking the UNSUBSCRIBE link at the bottom of any email we send you.
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at contact us
As a service to our customers and subscribers, we offer a number of free downloadable tools & resources (eg. Big Lap Budget Spreadsheet).
While all care is taken, no warranty is made as to the performance or effectiveness of these free resources.
When you download any free resource from the site we will automatically add you to our Newsletter subscriber list so you can keep up to date with new developments at Expedition Australia.You are free to cancel your subscription at any time by clicking the UNSUBSCRIBE link at the bottom of any email we send you.
In the event you do unsubscribe, you may still receive transactional emails from us or updates to any purchases you have made or free downloads.
Expedition Australia Security Policy
Expedition Australia uses the eWAY Payment Gateway and PayPal for online payments.
PayPal is largest largest online payment processor in the world and eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.
- All online credit card transactions performed on this site using PayPal and the eWAY gateway are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by Expedition Australia or any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- All transaction data is encrypted for storage within PayPal and eWAY’s bank-grade data centre, further
protecting your credit card data.
- eWAY is an authorised third party processor for all the major Australian banks.
- eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Expedition Australia (Pixus Pty Ltd).
Ownership and Use of Submissions To The Site
At various points on the site, you have the opportunity to submit content. This includes, but is not limited to, submitting articles for publication, adding comments to our Facebook page and sending emails to Expedition Australia on the Contact Us page. These submissions are made to Expedition Australia with the express understanding that the following conditions apply:
- Expedition Australia reserves the right to use any or all of any submissions to the site for any purpose, without compensation to you, including for reproduction, disclosure, transmission, publication, broadcast and posting.
- Expedition Australia reserves the right to edit or reject submissions prior to publication.
- Where possible, submissions will be credited to the author wherever they are used in total but not necessarily where extracts are used.
- By submitting any material to the Expedition Australia website you undertake that you are the legal owner of the material and it has not been copied from any other source and you take responsibility for the accuracy of this material. You must credit any and all other contributors to the material you submit.
- Any material you send to this Site will be deemed non-confidential and non-proprietary. This includes any data, questions, comments, suggestions, ideas or other information, material or property.
Expedition Australia may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
An example would be a mailing list management provider whom we use to manage email subscribers and send newsletters.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Expedition Australia does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on this website to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.expeditionaustralia.com.au
Expedition Australia aims to make as many of the services as possible provided by the site free. One of the ways of achieving this is to generate revenue through placement of advertising on the site and other sites like Facebook, Google and their partners. This advertising may take the form of ads on this site or ads presented to you on other sites following your visit to this site (using browser cookies). Where possible advertising may be targeted to the content on an individual page or shown to visitors based on their previous actions on the site.
Expedition Australia is a community focused site and content must always be appropriate for a wide audience including children. Differences of opinion and debate are welcome and indeed encouraged for the benefit of the readers. However, profanity, racial slurs, pornography, trade secrets, unlawful, defamatory, obscene, scandalous, inflammatory, indecent or any other material deemed inappropriate will be removed or censored. Expedition Australia reserves the right to limit access to any individual that we feel is in breach of this policy.
Any person or organisation intending to make use of the site for their own commercial gain must make their intentions clear and have written permission from Expedition Australia prior to undertaking any such action. Fees may be applicable.
Limitation of liability
The services provided by Expedition Australia are at the mercy of computers, technology and third parties beyond the control of Expedition Australia. Accordingly while every effort is made to maintain a consistent service, Expedition Australia cannot be liable for any downtime or break in service or any consequences to any persons or organisations that may result from such an event. Use of this site is on the express understanding that no guarantees are provided as to its performance or uptime.
After ordering online, you will receive an email confirmation containing your order details. We will normally confirm receipt of your order within a few minutes of ordering.
We will usually despatch your order via Australia Post within 24 hours, however if goods are unavailable delivery will take a little longer.
In general, standard Australia Post takes between 2 and 10 days for delivery within Australia and up to 3 weeks for overseas.
Express Post is offered as an option for an additional cost at time of checkout and generally ensures delivery within 1 to 3 days to most Australian destinations.
If you wish to query a delivery please contact us.
Returns and refunds
Products purchased from our online shop are covered by 12 months warranty against manufacturing defects. If you find a product you have purchased is defective, contact us prior to returning it and we will arrange to either send you a replacement if one is available or ask you to return it for a refund if no longer available.
Due to their consumable nature, books and DVD's cannot be returned for refund other than where there is a manufacturing defect in which case they will be replaced or where an explicit guarantee period is offered at the time of sale (see below for The Big Lap). Other products can be returned in original, unopened and unused condition up to 90 days from purchase for a refund of the purchase price not including delivery or return costs. Please contact us us prior to returning goods.
The Big Lap DVD Series is sold with a 30 day money back guarantee. To claim the guarantee, contact us within 45 days of placing your order (allowing 15 days for order processing and delivery) advising that you would like to return the product for a refund - please include the date of purchase, invoice number, original delivery address and your bank BSB and account number for us to process your refund into. Upon receipt of your email we will confirm your original order and email you back with instructions on where to send the DVD. Once we receive the DVD back we will process a refund of the original sale price.
We endeavour to despatch orders within 24 hours of receiving them but orders can be cancelled prior to them being despatched by calling us on 1300 155 115 or emailing us.
Variation of these Terms & Conditions
Due to the evolutionary nature of this site, Expedition Australia reserves the right to amend these Terms and Conditions at any time and the most recent amendment will be that which is applicable at any time.
Expedition Australia is a business of Pixus Pty Ltd ABN 93 096 209 111